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If the printer has failed to respond to a print command, the printer driver port may not have been configured correctly. A port is an interface channel used for transferring data from the computer to a printer. In order to communicate and print successfully, the port setting in the printer driver software must be set correctly.
Some users may receive an error message that indicates an issue with the port settings. For example, if you are using a printer via a USB or network connection and receive the error message "There was an error writing to LPT1", this would indicate that the print data has been sent to a port that Windows reserves for printers connected via a Parallel interface.
In order to determine if the port is set correctly, we recommend checking the printer port setting in the printer driver and changing it if necessary. However, we recommend that you first follow the guidance in the following Related Article, returning to this article if advised to do so:
Windows 10, Windows 8 and Windows 7 operating systems do not support FireWire connections.
The Epson printer must be used via a Parallel, a USB, or a network interface (e.g. Ethernet, integrated Wi-Fi, a suitable Epson print server or Windows printer sharing).
If an icon for your Epson printer is not listed, the driver is not installed. Install the printer software from the CD-ROM or download it from the Epson website or using the Add a Printer Wizard if your printer has inbox driver support.
See the following Related Articles for support information:
If there is more than one icon or port stacked drivers for your Epson printer, such as 'Epson Stylus DX4400 Series' and 'Epson Stylus DX4400 Series (Copy 1)', see the articles below for help and return to this article if necessary:
Figure 1: In this example, a printer is set to LPT1:
Check that the correct IP address is listed. You can check the current IP address assigned to the Epson printer or print server by printing a network status sheet or locating the device via EpsonNet Config.
If you do not have the choice of EpsonNet Print Port, this means that EpsonNet Print has not been installed. EpsonNet Print Port is recommend where possible. Refer to article How to add an EpsonNet Print port in Windows for further assistance.
Figure 2: In this example, the printer port has been changed by selecting a USB Virtual printer port (e.g. USB001).
If these steps fail, return to the following Related Article for a solution:
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