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How to create a new spool folder (Windows Vista and Windows 7)


  • Windows Vista, Vista x64, Windows 7, Windows 7 x64.
  • Creating a new spool folder.
  • Computer-related printing issues (partial pages, slow printing).


If your printer is slow to output print jobs or is outputting partial pages or random characters, we recommend creating a new High Speed Copies folder. The High Speed Copies feature improves print spooling and printing performance by using your hard disk space as a cache when printing multiple copies of your document.


This article does not apply to the Stylus 'S'/'SX', Office 'B'/'BX', Photo 'P' or 'PX' ranges as the printer driver for these models does not allow you to change the High Speed Copies folder.


Follow the instructions below to create and select a new High Speed Copies folder in the printer driver.

Step 1

Firstly, open Computer and locate the local hard drive on which Windows is installed. This is normally (C:).

To do this, click on Start and then click on Computer:

Start Orb

Computer window: Local Disc (C:)

Step 2

Next right-click on a blank area of the screen. On the menu that appears, left-click on New and then left-click on Folder:

Type in the word Espool to rename the folder, then press the Return / Enter key on your keyboard.

You should now have an Espool folder visible in the Computer window. This folder will become the new High Speed Copies folder, the location where print jobs are sent prior to being sent to the printer. It is important that you do not delete or move this folder at any time.


To benefit from the High Speed Copies feature, you must have High Speed Copies ticked in the Speed & Progress dialog, which is located in your printer driver's Maintenance (or Utility) section.

Step 3

Open the printers folder on your computer. Follow the instructions below, or for more help with this step, see Related Article How to open the Printers or Printers and Faxes folder in Windows.

Windows Vista

Click on Start, then Control Panel. Control Panel can be viewed in one of two ways, either Classic View or Default View:

  • If in Default View, click once on Printer under Hardware and Sound.

  • If in Classic View, double-click on Printers.

Windows 7

Click on Start, then Devices and Printers. Alternatively, click on Start, then Control Panel, then Devices and Printers or View devices and printers.

Step 4

You will now see a window displaying all installed printers. Locate the Epson printer icon that relates to the printer with which you are having issues. Right-click on the printer icon and left-click on Printing preferences from the menu.

Step 5

The printer driver window will appear. Click on the Maintenance tab followed by the Speed & Progress button.


Your printer driver window may appear different, depending on the model and driver version you are using, however the procedure is the same in each case.

If your Epson Printing Preferences window does not have a Maintenance tab, click on the Utility tab.

Step 6

In the new window, double-click on the c:\ folder prompt (or the drive letter corresponding to hard drive on which Windows is installed, if different).

In the expanded list that appears, double-click on the Espool folder.

Click on OK on the Speed & Progress window, then click OK on the Printing Preferences window.

Restart your PC, and once restarted try printing from the computer again.

This concludes the procedure. If you are still experiencing issues, refer to the relevant article below:

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